Conversation that made me Cringe

The names of the people involved in this conversation have been changed to protect the innocent.

While minding my own business today, I overheard a woman talking on her cellphone. Because I am nosy, and was not going anywhere at the moment, I listened in. This is what I heard:

'Hi. I am staying at your hotel in Fort Lauderdale soon and I was wondering what type of beds are in my room. A queen or two doubles? Ok thats great. I'll take the two doubles. Do you have rollaways available? Ok. Is there a fee? How much? Alright. Great. Thank you so much for your help. What was your name? Carlos? Ok, well muchas gracias, Carlos.'

Muchas gracias? It was fairly apparent from the flow of the conversation that Carlos spoke English pretty well. And it was very obvious that this woman wasn't hispanic and did not speak Spanish. 'Mooch-ass grassy-ass' was what it sounded like. I wanted to bang my head against the wall a la Carolyn upon hearing that. And the sad part is that this woman probably had the best intentions and thought she was making Carlos comfortable by relating to him.

I wonder if Carlos found this amusing or if he is going to make sure to give her a room with a lovely view of the dumpster.